Austin-Bergstrom International Airport (AUS) serves as a convenient Global Entry enrollment center for residents of Austin, Round Rock, San Marcos, and the surrounding Central Texas area. If you’re a frequent international traveler, obtaining Global Entry at AUS will save you time when clearing U.S. Customs, making your trips much smoother.
No available appointments at Austin-Bergstrom International Airport?
Appointments at the Austin Global Entry Enrollment Center fill up quickly, but there are solutions if you're unable to book a slot:
Check the TTP website frequently. Cancellations happen often, and being quick to check can help you secure an appointment.
Use Enrollment on Arrival. If you have conditional approval and are returning from an international trip, you can complete your Global Entry interview upon reentry at AUS.
Sign up for Snapslot. Snapslot sends real-time SMS alerts for newly available appointments, so you can grab an opening fast. Sign up here.
Knowing the Global Entry Application Process
Submit Your ApplicationThe first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.
Await Conditional ApprovalAfter submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.
Schedule Your InterviewThis is the tough part. Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time. Appointment slots fill up quickly, but Snapslot.co can help you secure a cancellation.
Attend Your InterviewShow up prepared with your passport, conditional approval letter, and other required documents.
Await Final ApprovalAfter your interview, final approval typically arrives within a few days though some have reported months!
Preparing for your interview
Getting ready for your interview is crucial. Here's what you may need (refer to official notes for a complete list):
A valid passport and another form of ID (e.g., driver’s license).
Conditional approval letter from the Trusted Traveler Program.
A list of countries you’ve visited in the past five years (if asked). The agent may ask you the reason for the visit, how long you went for, etc. It’s mostly an honesty check, but be prepared to answer those questions.
Pro tip: Dress professionally, and be prepared to answer questions about your travel habits and purpose for applying.
Getting to your appointment
Parking at Austin-Bergstrom International Airport
AUS provides several parking options, including the Red Garage and Blue Garage, which are close to the terminal. For shorter visits like Global Entry interviews, hourly parking is a convenient option. Economy lots are also available with shuttle services to the terminal.
Taking Public Transit to Austin-Bergstrom International Airport for your appointment
The Capital Metro Route 20 offers direct bus service to AUS from downtown Austin and other parts of the city, providing an affordable and reliable transit option.
If you prefer, taxis and rideshare services like Uber and Lyft are widely available to take you directly to the terminal.
Inside the Airport
The Global Entry Enrollment Center at Austin-Bergstrom International is located near the international arrivals area in the Barbara Jordan Terminal.
Interactive Map: Find it here.
Pro Tip: Look for signs directing you to "Global Entry" once inside the terminal.
Here’s an example map of the Barbara Jordan Terminal showing the Global Entry Enrollment Center:
No available appointments?
If you can’t find an available appointment at Austin-Bergstrom International, here’s what you can do:
Take advantage of Enrollment on Arrival. If you’re returning from an international trip, you can finalize your Global Entry interview at the airport.
Refresh the TTP website frequently. Appointment slots are canceled regularly, so persistent checking can help you secure one.
Use Snapslot for instant updates. Snapslot’s SMS alerts notify you when new appointments open up, helping you book before others. Learn more here.
Stay proactive with these strategies, and you’ll complete your Global Entry enrollment in no time!
