The Boston-Logan Global Entry Enrollment Center serves applicants from Boston, East Boston, Cambridge, Somerville, and across the Greater Boston area, along with anyone connecting through Logan International Airport. The office is in Terminal E, entered from the Arrivals level, located right behind the domestic baggage claim on the lower level. Bring your passport and a U.S. ID (two forms of identification total), since both are checked at the door before you're let in.
No available appointments at the Boston-Logan Enrollment Center?
Boston is a high-demand office, and open interview slots on the Trusted Traveler Programs (TTP) site often disappear within minutes of appearing. Scheduling an interview is usually the hardest part of the whole process here. Rather than refreshing the TTP calendar by hand, savvy applicants let Snapslot watch for cancellations at Boston-Logan and text you the second one opens, so you can grab it before it's gone.
Stop refreshing the TTP site by hand. Snapslot texts you the moment a Boston-Logan Global Entry cancellation opens up, so you can lock in an interview far sooner than checking manually.
Knowing the Global Entry application process
- Submit your application. Apply online through the Trusted Traveler Programs portal and pay the application fee.
- Await conditional approval. CBP reviews your background before an interview can be scheduled.
- Schedule your interview. At an office as busy as Boston-Logan, this is the tough part. Snapslot's cancellation alerts exist specifically for this bottleneck.
- Attend your interview in Terminal E at Logan.
- Await final approval and receive your Global Entry card.
Preparing for your interview
Bring a valid passport and a second form of government-issued ID (the office checks for two forms of identification, plus your conditional approval letter, printed or on your phone). Be ready to discuss every country you've visited over the last five years. Treat it as an honesty check rather than a test, and dress the way you would for any official government appointment.
Getting to the Boston-Logan Enrollment Center
Parking at Logan Airport
Terminal E's own surface lots have been closed for garage construction, so the practical options for a Terminal E appointment are the Central Parking Garage, which connects to the terminals by covered walkway, or the Economy Parking Garage, which runs a free shuttle. Current rates and a live map of every garage are on the Massport parking page.
Taking public transit to the Boston-Logan Enrollment Center
The MBTA Silver Line (SL1) runs free from all four terminals to South Station downtown, 24/7, and is the simplest no-cost way in or out. The Blue Line subway is also an option, reached via a free Massport shuttle to Airport Station. If you're coming from Cambridge, Somerville, or another spot without a direct one-seat ride, a rideshare (Uber or Lyft) straight to Terminal E is often more reliable than combining transit lines, especially if your interview window is tight.
No available appointments? Other options
If you're flying internationally into Logan and already hold conditional approval, ask whether Enrollment on Arrival applies to your itinerary, since it lets CBP interview you on landing instead of at a separately booked appointment. Otherwise, the realistic paths are manually refreshing the TTP scheduling site, or letting Snapslot text you as soon as a Boston-Logan slot opens.
Traveling somewhere else? Snapslot covers every Global Entry enrollment location in the country, not just Boston-Logan.