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Ultimate Guide: Global Entry at Charlotte-Douglas International Airport

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Charlotte-Douglas International Airport (CLT) is a convenient Global Entry enrollment center for residents of Charlotte and surrounding areas, including Gastonia, Rock Hill, and Concord. This airport serves as a major hub for travelers in the southeastern United States. If you’re looking to simplify your travel experience, this guide will help you navigate the Global Entry process at Charlotte-Douglas.

No available appointments at Charlotte-Douglas International Airport?

Struggling to find an available Global Entry appointment? Here are some solutions:

  • Enrollment on Arrival: If you’re returning from an international trip, check if Charlotte-Douglas offers this service.

  • Keep Checking: Appointment slots open frequently but are quickly booked by other savvy travelers.

  • Use Snapslot: Get notified of appointment cancellations via SMS. Sign up here.

Knowing the Global Entry Application Process

  1. Submit Your Application

    The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

  2. Await Conditional Approval

    After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

  3. Schedule Your Interview

    This is the tough part. Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time. Appointment slots fill up quickly, but Snapslot can help you secure a cancellation.

  4. Attend Your Interview

    Show up prepared with your passport, conditional approval letter, and other required documents.

  5. Await Final Approval

    After your interview, final approval typically arrives within a few days though some have reported months!

Preparing for your interview

Getting ready for your interview is crucial. Here's what you may need (refer to official notes for a complete list):

  • A valid passport and another form of ID (e.g., driver’s license).

  • Conditional approval letter from the Trusted Traveler Program.

  • A list of countries you’ve visited in the past five years (if asked). The agent may ask you the reason for the visit, how long you went for, etc. It’s mostly an honesty check, but be prepared to answer those questions.

Pro tip: Dress professionally, and be prepared to answer questions about your travel habits and purpose for applying.

Getting to your appointment

Parking at Charlotte-Douglas International Airport

Charlotte-Douglas offers several parking options, including hourly and daily garages located near the terminal. For short visits, the hourly deck is a convenient choice. Be sure to check real-time parking availability on the airport's official website.

Taking Public Transit to Charlotte-Douglas

The Charlotte Area Transit System (CATS) operates buses to and from the airport, including the Airport Connector Route 5. Taxis and ride-share services such as Uber and Lyft are also widely available for those who prefer not to drive.

Inside the Airport

The Global Entry Enrollment Center at Charlotte-Douglas is located within the terminal. Follow signage or ask airport staff for directions. You can also use the airport's interactive map for precise navigation..

No available appointments?

If you're unable to book a Global Entry appointment at Charlotte-Douglas International Airport, don’t worry!

  • Consider Enrollment on Arrival: If you're returning from an international trip, this is an efficient option.

  • Monitor the Booking Page: Appointments can become available unexpectedly, but they disappear fast.

  • Use Snapslot: Save time and reduce stress by signing up for Snapslot notifications. Sign up here.

Follow these steps, and you’ll soon enjoy the expedited travel benefits of Global Entry. Safe travels!

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1/13/2025

Charlotte-Douglas

Charlotte-Douglas International Airport

5501 Josh Birmingham Parkway

Charlotte, NC 28208

Phone Number

Directions

The Charlotte CBP Global Entry Enrollment Center is in the International Arrivals Area, on the lower level; the closest parking is the hourly parking deck. Upon entering the terminal, via the Skywalk from the fifth floor of the hourly parking deck, go down two levels for Arrivals. Look for the “Snap food on the go” vending machines at the end of the hallway. Once there, head to the right where you will see a sign for “Bag Claims E.” Continue to walk straight until you see the large sign that says “All Arriving International Flights.” Turn left and proceed down the hallway that says, “Arriving International Flights DO NOT ENTER.” At the end of the hallway, before the double doors, there will be a freestanding Global Entry sign pointing toward the office on the right. NOTE: Charlotte Douglas Airport is currently under construction; if you have been to the enrollment center in the past, things are drastically different. Please excuse the appearance on your walk to the office.

Notes

Please visit the airport’s website at www.cltairport.com for detailed parking information; the closest parking is the Hourly lot as it is directly across from the building. NOTE: The Charlotte CBP Global Entry Enrollment Center does not validate parking. Masks are optional. Passport and Driver's License/ Proof of Residency are required.