Chicago Field Office

Global Entry Interview and Appointment Guide

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How to find a Global Entry Appointment

For the most up to date information regarding the Global Entry Program visit the official Global Entry Website

Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification, and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

1. Submit your application

The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

2. Wait for Conditional Approval

After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

3. Schedule Your Interview

Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time.

4. Wait for Final Approval

Attend your scheduled Global Entry interview at the designated enrollment center. During the interview, a CBP officer will verify your identity, review your application, and ask questions related to your travel history and eligibility. After a successful interview, you'll typically receive final approval for Global Entry within a few days.

610 S. CANAL STREET

6TH FLOOR

CHICAGO, IL 60607

Phone Number

Directions

Hours of operation: 0815am to 1530pm *Please note – the 610 South Canal Global Entry location is by appointment only. There are no walk-in appointments at this location. DRIVE- I290 East to Canal Street exit. Drive South approx. 200 yards (crossing Harrison) until you see the building on the right. Parking is not available at this location. PUBLIC TRANSPORTATION- CTA Blue Line (El) exit at Clinton St. Walk southbound .2 miles to Harrison St. At Harrison St., turn left. Turn right at Canal St. Building entrance will be on right.

Notes

Check in with security staff at the main entrance to the building on Canal Street. Once cleared by security, take the elevator to the 6th floor. After exiting the elevator, press the buzzer (on the wall to the left). An officer will provide further instructions. Please be advised the Global Entry Enrollment Center hours of operation at 610 S. Canal Chicago, IL is 8:15 AM to 3:30 PM Monday – Friday. The office is CLOSED Saturday, Sunday and Federal Holidays. ****REQUIRED DOCUMENTATION**** Please note that all Global Entry applicants are required to bring the following documents to their interview. (1) ALL applicants are required to bring their VALID Passport Booklet. Applicants who have additional citizenships are to bring the countries passport(s) if valid. (2) Proof of Residence – If the address on your Driver’s License is not current, please bring another proof of address (e.g., utility bill, bank statement, mortgage or lease statement, etc.) (3) U.S. Lawful Permanent Residents are required to bring their Lawful Permanent Resident card (I-551). (4) If you are not a U.S. Citizen or Permanent Resident, you are required to bring proof of status (e.g., Visa [may be attached to an expired passport], Employment Authorization Form, Form I-797 Notice of Action, Form I-94, Student Sevis Form I-20, etc.).