Detroit

Global Entry Interview and Appointment Guide

How to find a Global Entry Appointment

For the most up to date information regarding the Global Entry Program visit the official Global Entry Website

Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification, and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

1. Submit your application

The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

2. Wait for Conditional Approval

After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

3. Schedule Your Interview

Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time.

4. Wait for Final Approval

Attend your scheduled Global Entry interview at the designated enrollment center. During the interview, a CBP officer will verify your identity, review your application, and ask questions related to your travel history and eligibility. After a successful interview, you'll typically receive final approval for Global Entry within a few days.

2810 W. Fort Street Suite 124

Detroit, MI 48216

Phone Number

Directions

The Enrollment Center is located on the U.S. side of the Ambassador Bridge at the Fort Street Cargo Facility. Do not panic when you see the sign “no re-entry to the United States”. Most Navigation systems have not been updated for this area. The WAZE app will guide you to the facility by entering “Detroit Enrollment Center (FAST/NEXUS)” into the app. Download the WAZE app from your app store. You may also follow these directions: Step 1) Choose Your Starting Point FROM CANADA: Take the Ambassador Bridge. After the tollbooths, use the I-75 South ramp. Exit on Clark Street. Turn left on Clark Street. Turn left on Grand Blvd West. Follow the bridge to Canada sign. FROM I-75: Take the exit 47 B Bridge to Canada. Follow the bridge to Canada sign. FROM I-94: Take the exit 213 B to I-96E. Take the exit 192 B Bridge to Canada. Follow the bridge to Canada sign. FROM I-96: Take the exit 192 B Bridge to Canada. Follow the bridge to Canada sign. Step 2) Do not panic when you see the sign “No Re-Entry to the United States”. Step 3) Continue on the service route that leads to the Ambassador Bridge. Step 4) Merge left and you will see a blue sign on the left hand side of the road that says “Cargo Facility / Enrollment Center” and proceed underneath the bridge. Step 5) Under the bridge, you will find a key pad, please press button to be remotely greeted. Step 6) After you are released, approach the gate and wait for it to open. Turn right and continue to the second building on your left. Park in the designated NEXUS/FAST parking area.

Notes

Thank you for scheduling your appointment at the Detroit Enrollment Center (EC), Detroit, MI. Please print and follow the instructions to assist you during your visit. Firearms and Weapons of any kind are not allowed anywhere within the Fort Street Cargo Facility. Due to Limited Parking, you will not be allowed in our facility more than thirty minutes in advance of your appointment time. Documents to Bring: Proof of Citizenship, Driver License, proof of employment, and any other supporting documents you believe will assist with your application, such as Certified Court Disposition for Arrest (if you were ever arrested). Special instructions for applicants: Firearms and Weapons of any kind are not allowed anywhere within the Facility. If using a Rideshare Service (Uber/Lyft) please ask your driver to wait for you until your interview is completed. Food or Drinks are not allowed in the EC. Electronic Communications Devices must be turned off. Due to limited space, event access is strictly limited to the applicant/s being interviewed (excluding minor children). Additional guest may be asked to wait in the vehicle. For more information, go to https://ttp.cbp.dhs.gov/