Lansdowne Thousand Islands Bridge

Global Entry Interview and Appointment Guide

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How to find a Global Entry Appointment

For the most up to date information regarding the Global Entry Program visit the official Global Entry Website

Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification, and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

1. Submit your application

The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

2. Wait for Conditional Approval

After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

3. Schedule Your Interview

Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time.

4. Wait for Final Approval

Attend your scheduled Global Entry interview at the designated enrollment center. During the interview, a CBP officer will verify your identity, review your application, and ask questions related to your travel history and eligibility. After a successful interview, you'll typically receive final approval for Global Entry within a few days.

860 Highway 137

Lansdowne, ON K0E1L0

Phone Number

Directions

The first step in the process is the Canadian interview, IN CANADA (your appointment time), and the second step in the process is the United States interview, IN THE UNITED STATES. YOU HAVE TO COMPLETE BOTH THE CANADIAN AND UNITED STATES INTERVIEWS TO COMPLETE THE INTERVIEW PROCESS!! Location of the Canadian interview (THE FIRST STEP): CANADA TO ENROLLMENT CENTER (Canada)- From 401 take Exit 661 to Highway 137 South, cross of the Canadian span of the Thousand Islands Bridge on to Hill Island. When you come off the bridge proceed to the CBSA Port of Entry. Duty Free is on the right, Park in the designated parking area on the left, where the Nexus signs are. NEXUS Enrollment Center is on the 2nd Floor of the CBSA Port of Entry. USA TO ENROLLMENT CENTER (Canada) - Take Interstate 81 North to Canadian Border. (Note: Please allow time for CBSA inspection.) Once admitted to Canada, park in the designated parking area. NEXUS Enrollment Center is on the 2nd floor of the CBSA Port of Entry. Location of the United States interview (THE SECOND STEP): 46735, I-81 # 1, Alexandria Bay, NY 13607 Directions to Alexandria Bay, NY location: Physically located on Wellesley Island, NY, United States. FROM CANADA (every applicant will be arriving from Canada) Leave Canadian Enrollment Center, head to Highway 137 South to the US Border. After completing immigration/customs inspection, park in the designated location (you will be directed to Secondary Parking) and enter the Passenger Processing Center by using the double glass doors at the main building (glass wall next to primary). Please look for the sign in sheet on the left counter, sign in and take a seat, and wait patiently.

Notes

GLOBAL ENTRY APPLICANTS please report to Alexandria Bay Port of Entry (U.S. side) only for your interview. NEXUS APPLICANTS please report to CBSA Lansdowne first for your interview and then when finished please report to CBP Alexandria Bay for your second interview. Please bring a copy of proof of NEXUS appointment. Proof of Citizenship (BIRTH CERTIFICATE! Valid Passport, Enhanced Drivers License, Drivers License), PROOF OF EMPLOYMENT (Pay Stub, Company ID Card, etc) plus, ALL other documents you used on your application (Original Documents, NO Copies). PLEASE NOTE: If you have a CRIMINAL RECORD or a PARDON, you must bring the court documents or pardon paperwork with you.