If you're applying for Global Entry in eastern Nebraska or western Iowa, your interview will most likely be scheduled at the Omaha, NE Enrollment Center, tucked into the General Aviation side of Eppley Airfield (OMA). This guide covers everything you need to know — from the application process to getting to your appointment — whether you're coming from Omaha proper, Council Bluffs, Bellevue, Papillion, Elkhorn, Fremont, or even making the drive up from Lincoln.
No available appointments at Omaha?
Hundreds of savvy travelers have skipped the long wait by using tools like Snapslot, which sends real-time SMS alerts when cancellations open up new appointment slots. With wait times at the Omaha, NE Enrollment Center often stretching to a year out, this can help you lock in an interview far sooner than checking manually.
Knowing the Global Entry Application Process
Submit Your Application The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history, along with a $120 non-refundable application fee.
Await Conditional Approval After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you've met the initial criteria. This step commonly takes anywhere from a few weeks to a couple of months.
Schedule Your Interview This is the tough part. Once conditionally approved, log in to your TTP account to schedule your Global Entry interview at the Omaha, NE Enrollment Center. Appointment slots at this location fill up quickly and can show wait times of many months, but Snapslot can help you catch a cancellation.
Attend Your Interview Show up prepared with your passport, conditional approval letter, and other required documents.
Await Final Approval After your interview, final approval typically arrives within a few days, though some applicants have reported waiting weeks.
Preparing for your interview
Getting ready for your interview is crucial. Here's what you may need (refer to official CBP notes for a complete list):
A valid passport and a driver's license — the Omaha enrollment center specifically requires you to present both.
Conditional approval letter from the Trusted Traveler Program.
A list of countries you've visited in the past five years (if asked). The agent may ask about the reason for each visit, how long you went for, etc. It's mostly an honesty check, but be prepared to answer those questions.
Pro tip: Dress professionally, and be prepared to answer questions about your travel habits and purpose for applying. Also worth knowing: firearms are not permitted inside the enrollment center.
Getting to your appointment
The Omaha, NE Enrollment Center is located at 3737A Orville Plaza, Omaha, NE 68110 — on the General Aviation (east) side of Eppley Airfield, on the north side of the Atlantic Aviation building. This is a separate facility from the main passenger terminal, so don't head for the ticketing/security area — you'll want to follow signs for General Aviation instead.
Directions: From the airport access roads, take Lindbergh Drive and turn onto Orville Plaza. Watch for a sign reading "CBP – Port of Omaha." The entrance to the Global Entry Enrollment Center is through the door next to the U.S. Customs and Border Protection signage.
You can preview the surrounding airport layout using Eppley Airfield's interactive airport map — useful for orienting yourself before you drive over, though note it's focused on the main passenger terminal rather than the General Aviation side.
Parking at the Omaha Enrollment Center
Free parking is available directly at the enrollment center — no need to pay for airport terminal parking or take a shuttle. Because there's no formal waiting area inside, plan to call the office at (402) 341-0240 upon arrival and remain in your vehicle until you're called in for your interview.
Taking Public Transit to the Omaha Enrollment Center
Omaha Metro Transit's Route 106 (Eppley Connector) runs to Eppley Airfield, but it stops at the main passenger terminal — not the General Aviation side where the Global Entry office is located. That means a transit rider would still face roughly a 10–15 minute walk (or a short rideshare hop) from the Route 106 stop over to Orville Plaza. Given the distance between the terminal and the General Aviation gate, and that Route 106 doesn't run especially early or late, public transit is a workable option only if you're comfortable with that last-mile gap.
If you're coming from nearby cities like Council Bluffs, Bellevue, Papillion, Elkhorn, or Fremont, driving or using rideshare apps like Uber or Lyft will generally be far more reliable than piecing together public transit — especially since the enrollment center's own hours are limited (Tuesday, Wednesday, and Thursday, roughly 12:00 p.m.–3:15 p.m.), so there isn't much room for a delayed connection to throw off your schedule.
No available appointments?
If you're struggling to find an open slot at Omaha, try these options:
Enrollment on Arrival: If you're flying internationally and arriving at a participating airport, you may be able to complete your interview on the spot instead of waiting for a dedicated appointment.
Manual refreshing: Keep checking the TTP site frequently — slots often appear without warning and are taken within minutes.
Set up alerts: Snapslot can do the work for you, sending SMS alerts as soon as a new slot opens at the Omaha, NE Enrollment Center or nearby centers.
Good to know before you go
Limited hours: The enrollment center only conducts interviews Tuesday through Thursday, roughly 12:00 p.m. to 3:15 p.m. — don't plan a same-day trip outside that window.
Call ahead: You're asked to call (402) 341-0240 when you arrive and wait in your vehicle rather than inside, since there isn't a dedicated waiting room.
Ongoing construction: Eppley Airfield is in the middle of a multi-year "Build OMA" terminal expansion and modernization project, which has affected some access roads and the downtown Metro Transit routing. Give yourself extra buffer time in case of detours, and check current road conditions before you head out.
It's a General Aviation facility, not the main terminal: GPS directions to "Eppley Airfield" alone may route you to passenger drop-off. Use the Orville Plaza address specifically, and look for the Atlantic Aviation building on the airport's east side.
Bring both IDs: This location specifically asks for your passport and a driver's license — don't assume one will do.
Applicants who've been through this location echo a common theme in online forums: the office itself is small and easy to miss on a first visit, so budgeting extra time to find Orville Plaza (rather than the main terminal) is worth it, especially if this is your first trip to the General Aviation side of the airport.