Richmond, VA

Richmond, VA

Global Entry Interview and Appointment Guide

No appointments available

How to find a Global Entry Appointment

For the most up to date information regarding the Global Entry Program visit the official Global Entry Website

Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification, and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

1. Submit your application

The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

2. Wait for Conditional Approval

After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

3. Schedule Your Interview

Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time.

4. Wait for Final Approval

Attend your scheduled Global Entry interview at the designated enrollment center. During the interview, a CBP officer will verify your identity, review your application, and ask questions related to your travel history and eligibility. After a successful interview, you'll typically receive final approval for Global Entry within a few days.

Richmond, VA

5707 Huntsman Road, Suite 104

Ivor Massey Building

Richmond, VA 23250

Phone Number

Directions

This enrollment center is located on Richmond International Airport grounds, but not in the terminal itself.

Notes

Please note that the Port of Richmond-Petersburg is a Port of Entry, which performs Global Entry Enrollments on a part-time basis. We are unable to accommodate walk-ins. You must make an appointment through the TTP website (https://ttp.cbp.dhs.gov/). If the Richmond Enrollment Center states “No appointments available for this location,” then you must select another enrollment center or wait for more days to become available. Once you receive your Conditional Approval, you have 365 days to complete the interview process.