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West Palm Beach

Riviera Beach, FL

Global Entry Interview and Appointment Guide

Next appointment in 6 days

How to find a Global Entry Appointment

For the most up to date information regarding the Global Entry Program visit the official Global Entry Website

Global Entry is a program that allows expedited clearance for pre-approved, low-risk travelers upon arrival in the United States. Members enter the United States through automatic kiosks at select airports. At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification, and complete a customs declaration. The kiosk issues the traveler a transaction receipt and directs the traveler to baggage claim and the exit.

1. Submit your application

The first step to obtaining Global Entry is to submit an online application through the Trusted Traveler Programs (TTP) website. Ensure you provide accurate information and complete all required fields. The application includes personal information, passport details, employment history, and travel history.

2. Wait for Conditional Approval

After submitting your application, CBP will review it to determine your eligibility for Global Entry. If your application is conditionally approved, you'll receive a notification via your TTP account. This approval does not guarantee enrollment but indicates that you have met the initial criteria.

3. Schedule Your Interview

Once conditionally approved, log in to your TTP account to schedule your Global Entry interview. You'll need to select a convenient enrollment center and appointment time. Interview locations vary, with many available at major airports and other designated sites across the country. It's essential to schedule your interview as soon as possible to secure your preferred date and time.

4. Wait for Final Approval

Attend your scheduled Global Entry interview at the designated enrollment center. During the interview, a CBP officer will verify your identity, review your application, and ask questions related to your travel history and eligibility. After a successful interview, you'll typically receive final approval for Global Entry within a few days.

West Palm Beach

West Palm Beach Enrollment Center

1 East 11th Street, Third Floor

Riviera Beach, FL 33404

Phone Number

Directions

Located at the Port Of Palm Beach Cruise Terminal - **NOT AT PBI AIRPORT** . From I-95 - Head EAST on Exit 76 Blue Heron Blvd (2.7mi) // Turn RIGHT (south) onto Broadway Ave (0.8mi) // Turn LEFT onto E. 11th ST (0.2mi). Proceed straight to open parking lot across from 6 story building. Park facing water. Enter through glass double-doors under green awning. Elevator opens promptly at 12:00pm to the 3rd floor. *Note* - If using an Apple Phone for GPS directions, use Google Chrome browser for navigation not Safari. Waze is also another option. Welcome to the West Palm Beach Global Entry Enrollment Center.

Notes

Each applicant must schedule a separate interview. You will need to bring all of your valid passport(s) - USA & Foreign, and one other form of identification, such as a driver’s license or State ID card to your interview. Minors can use a birth certificate as a secondary form of ID, if no state ID is available. If you are a lawful permanent resident, you must present your machine readable permanent resident card as well. If you possess a valid USA Visa in an expired foreign passport, you will need that as well. Welcome to the West Palm Beach Seaport Global Entry Enrollment Center (EC). Global Entry hours of operation at the West Palm Beach EC are 1200-1600. Appointments are available from 1200-1500 (12:00pm-3:00pm). We accommodate Walk-Ins from 1500-1600 (3:00pm-4:00pm) daily 7 days a week- Excluding Federal Holidays.