The West Palm Beach Enrollment Center is easy to mix up with Palm Beach International Airport, but it isn't there: it sits on the third floor of the Maritime Office Complex at the Port of Palm Beach in Riviera Beach, a short drive north of downtown West Palm Beach and convenient to Palm Beach Gardens and Lake Park as well. Confirm the building on Google Maps before you drive over, since the port complex has several buildings and this one is easy to miss on a first visit.
No available appointments at West Palm Beach Enrollment Center?
This enrollment center runs afternoon-only hours rather than a full office day, which keeps its appointment windows tight relative to demand from Palm Beach County. Rather than refreshing the Trusted Traveler Programs site by hand, savvy travelers set up Snapslot to send a real-time text the moment a cancellation opens up, so they can grab it before anyone else does.
Knowing the Global Entry Application Process
- Submit Your Application: Create a Trusted Traveler Programs account and submit the Global Entry application with the fee.
- Await Conditional Approval: CBP reviews your background before clearing you to schedule an interview.
- Schedule Your Interview: With a narrow afternoon window, slots here go quickly. If nothing is open, Snapslot can alert you the moment a cancellation appears.
- Attend Your Interview: A CBP officer reviews your documents and travel history in person on the third floor.
- Await Final Approval: Most applicants hear back shortly after the interview.
Preparing for your interview
Bring every valid passport you hold, U.S. and foreign, plus a second form of ID such as a driver's license or state ID card. Lawful permanent residents should bring their machine-readable permanent resident card, and anyone with a valid U.S. visa in an expired foreign passport should bring that passport too. Minors without a state ID can use a birth certificate instead. The interview is largely an honesty check, so answer plainly and dress professionally, as you would for any appointment with a federal officer. Each applicant, including family members, needs a separate scheduled interview.
Getting to your appointment
Parking at West Palm Beach Enrollment Center
Park in the open lot across from the six-story building, facing the water, and enter through the glass double doors under the green awning. The elevator to the third floor opens right as the office's afternoon hours begin, so arriving a few minutes early rather than right at opening tends to go more smoothly. If you're navigating with an iPhone, Google Maps or Waze tend to work better here than Apple's own maps app, according to the port's own guidance.
Taking Public Transit to West Palm Beach Enrollment Center
Palm Tran's bus network reaches Riviera Beach, with the nearest stop, Broadway at 54th Street, about a 13-minute walk from the port complex. Palm Tran also runs a BusLink program that partners with Uber and local taxi services for the final leg from a bus stop. Given the walk and the narrow appointment window, rideshare directly from West Palm Beach, Palm Beach Gardens, or Lake Park is often the simpler choice for a single timed appointment.
No available appointments?
Check the Trusted Traveler Programs site directly for current hours and openings, or let Snapslot watch it for you. Walk-ins are accepted late in the day, but with a narrow window and steady port traffic, a confirmed cancellation slot is the more reliable route.
Skip the manual refreshing: Snapslot texts you the moment a West Palm Beach cancellation opens up.